Our model
What we do
We acquire, adapt, let and manage homes for adults with complex needs.
How it works
From purchase to long-term management
01
We acquire
We identify properties in the communities where people want to live, close to the services and support networks they rely on, and we buy them.
02
We adapt
Every home is prepared for the people who will live in it. Layout, accessibility, safety, and the practical things that make a house work as somewhere to live rather than somewhere to be placed.
03
We let
Homes are made available through a registered provider, who holds the tenancy or licence and administers housing benefit. Residents have their own room and their own front door.
04
We manage
Repairs, maintenance, compliance, safety certification and the long-term upkeep of the property. We plan for the whole life of the building, not just the first year.
Kiwi Housing CIC is the landlord. Care and support is commissioned separately by the placing authority and delivered by a registered care provider.
Housing and care are kept properly separate, which is how it should be. Care hours, staffing ratios and support models are the responsibility of the care provider.
Our housing offer
Three types of home
Which type suits depends on the individual, their needs and their risk profile. We do not publish unit counts or scheme names.
Shared house
Individual bedrooms in a small house, each resident with their own room and their own front door. Shared communal space.
Able to share safely
Single-occupancy home
A whole house for one person, where an individual’s needs or risk mean the property cannot be shared.
High-support packages
Adapted and accessible home
Level access, adapted bathrooms, and layouts built around the individual’s physical needs.
Physical health needs
Adaptations
The building fits the person
Adaptations are decided property by property, around the individual who will live there. We only list what we actually provide.
Level accessEntrances and circulation designed for people who cannot manage steps.
Adapted bathrooms and wet roomsFitted to the individual’s physical needs rather than to a standard specification.
Layouts designed for the individualRoom use, circulation and sightlines planned around how the person actually lives.
Staff sleep-in accommodationProvided where the support package commissioned by the placing authority requires it.
Who and where
Who our homes are for
Client groups
Adults aged 18 and over, including those transitioning from children’s services, with learning disabilities, autism, mental health needs, acquired brain injury, physical disabilities, and dual diagnosis.
18 and over
Eligibility
Care and support must already be arranged, or be in the process of being arranged, alongside the tenancy, and the resident must be eligible for housing benefit. Properties are found by referral only — there is no public application route.
Referral only
Where we work
The North East of England — Tyne and Wear, County Durham and Northumberland. We do not publish property addresses or scheme names. This is a safeguarding position.
Region only
Kiwi Housing CIC 